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LEAN SIX SIGMA GREEN BELT FOR HEALTHCARE Course Fees (Canadian Currency)   1 person: $5,195.00 per person 3+ people: $4,695.00 per person   Members of Canadian Boards of Trade or International Society for Six Sigma Professionals (ISSSP) eligible for 10% discount. Since the introduction of the Medical Care Act by the Federal government of the time, led by Lester B. Pearson, universal healthcare has been a defining feature for Canada domestically as well as on the world stage. In recent years, the sustainability of Canada’s healthcare system has come into question.  Costs as well as demand continue  to dramatically rise, driven by an aging population and emerging high-risk trends such as increases in obescity and Type I and Type II diabetes.  In the face of these challenges, health care providers are under increasing pressure to reduce wait times for vital services, and simultaneously reduce internal and external costs, while maintaining and improving patient safety and care.   Private sector manufacturing and service organizations are becoming more vocal in their need rationalize high-cost medical benefit coverage, and governments attempting to balance budgets through downloading of services and reduced program funding are all factors driving the medical community to search for higher levels of efficiency – in addition to the advances they have already made over the last two decades! Healthcare institutions have already invested heavily in automation and information systems that typically have not lived up to expectations – an experience shared by other organizations outside of healthcare, such as the manufacturing sector and their experience with enterprise resource planning (ERP) and customer relationship management (CRM).  The primary failing of the automation & technology approach to process improvement was lack of sufficient understanding of the processes and deliverables coming from them.  Rather than improving processes, many of the solutions merely automated inadequacies and inefficiencies… a band-aid approach that treated the symptoms and not the causes. Conversely, Lean Six Sigma focuses first on the processes, tasks and activities that at the heart of world-class healthcare service and patient care.  Lean Six Sigma enables processes that deliver consistently high levels of quality and  value, while banishing waste and non value-added activities.  The result is lower costs and more desirable outcomes for patients and caregivers alike.  Lean Six Sigma is defined by key concepts and principles as well as tools and methods that deliver results.  Ironically, this can be done at a fraction of the investment historically made in technology solutions.  This investment in Lean Six Sigma is e-Zsigma’s the “Lean Six Sigma Green Belt for Healthcare". The Lean Six Sigma Green Belt for Healthcare Certificate will enable you and your team to leverage the power of this proven problem-solving, process improvement methodology to rapidly and effectively achieve your organizational goals.  Some of the results you will include: Focus on doing value-added activities which have a high impact on patient care and satisfaction Reduced frustration and inefficiency by eliminating non value-added activities and waste Improved ability to respond quickly and effectively to patient needs Reduced number of medical errors and their consequence Improved accuracy and timeliness of services Increased patient and staff safety Increased capacity and improved throughput of patients Increased patient and employee satisfaction Reduced Healthcare costs Better use of staff, equipment, facilities, scarce resources and funding Promotes employees at all levels working cooperatively in a team-based approach With Lean Six Sigma you will improve quality, patient satisfaction and eliminate waste giving you a more organized, efficient and less stressful workplace. Who would benefit from this high-impact 8-day program? Hospital Executives (CFO, CEO, COO, Vice Presidents) Department Directors Healthcare Staff (RN’s, Technicians, Therapists, etc.) Service Staff (Transport Services, Administration, Nutritional Services, etc.) Click here to view the course brochure and schedule. Click here to register for your course. For more information on this course, please contact us by completing our on-line form. Your Lean Six Sigma Green Belt Course Outline: Overview – Understand the basic concepts and terminology of Lean and Six Sigma Six Sigma fundamentals and methodology Lean fundamentals and methodology Differences and synergies of Lean and Six Sigma Six Sigma measures and statistics The eight step Six Sigma strategy Managing Lean Six Sigma projects using DMAIC approach Opportunities for defects Customer focus -The CT tree and Quality Function Deployment Sigma level and Cost of Quality The importance of the people side of managing improvement projects Define – Establish the issues, objectives, customers and the business case Forming the team, defining the problem, validating the business case and developing a Project Charter QFD and the voice of the customer SIPOC analysis Identifying key customer requirements and defining CTQ’s Outputs Establishing objectives and key performance metrics Preparing the draft project action plan Measure – Understand and baseline the current situation Measurement systems analysis (Variable and Attribute data) Six Sigma statistics Statistical distributions, Histograms, Pareto/sub-Pareto, Trend charts, Graphical Analysis Process mapping, Value Stream Information, KPIVs (X’s), KPOVs (Y’s) and Spaghetti diagrams Process metrics: Cp, Cpk, Pp, Ppk, Yields, ppm, dpmo, Short and Long term Sigma level Data collection planning Establishing sample size Analyze - Find and verify root causes Establishing Root cause, 5-Whys, Cause & Effect, Pareto Analysis Process diagnostic and improvement tools including FMEA, Correlation & Regression Analysis Graphical data analysis tools including box plots, scatter plots, etc. Lean Concepts – Quick set-up for service; Takt time; Flow; Value added analysis Basic overview of Hypothesis testing using Minitab (Z, F, T and Chi square tests, Anova, Proportion tests, Selection and validation of key root causes Improve – Identify, Select and Verify solutions Lean Concepts – Mistake proofing, Quick Change for service, 5S, Visual Workplace, Work cells, Flow/Pull/Kanban Kaizen events; Standardized Work Design for Lean Six Sigma Identifying and selecting the best solutions using / Decision matrix analysis Implementation planning for solutions Control – Lock-in solutions for ongoing control Continuous and discrete SPC Control Charts Mistake proofing; 5S; Standardized Work; Visual Controls Control Plans Follow-up Process and Quality audits Ongoing metrics, reporting and monitoring Results Verification, Project close out, Hand-over/Sign-off and Final Project Report Lean Six Sigma Green Belt for Healthcare is your vehicle for addressing many of the challenges facing healthcare institutions and professionals across Canada and around the world today.  Join thousands of your healthcare colleagues by taking the Lean Six Sigma Green Belt for Healthcare today.