|
5-DAY LEAN SIX SIGMA GREEN BELT FOR SERVICES
Course Fees (Canadian Currency)
1 person: $3,995.00 per person
3+ people: $3,595.00 per person
Members of Canadian Boards of Trade or International Society for Six Sigma Professionals (ISSSP) eligible for 10% discount.
While the concepts and philosophies of Lean & Six Sigma are universal, many of the Lean & Six Sigma tools and methods developed for manufacturing and process industries do not readily apply in the finance & shared services environment. This five-day accelerated training program provides organizations with a cost-effective, high-impact solution for their training needs, which will allow them to leverage the very best that Lean Six Sigma has to offer, thereby dramatically improving their customer satisfaction and shareholder value.
Designed specifically for finance and shared services, this unique program consists of over 30 interactive workshops that provide participants with the foundation for Lean Six Sigma project success, including statistical and analytical tools, as well as change management, leadership, and project management skills. All e-Zsigma training is derived from a common curriculum and as such, Green Belts will be well-equipped to assume proactive support roles for both Champions and Black Belts, as well as lead Lean Six Sigma process improvement projects of their own.
Employing an Adult Learning Model, participants can apply newly-acquired Lean & Six Sigma tools and methods to actual process improvement projects over the course of training, enabling immediate benefit from your Lean Six Sigma training investment.
This Lean Six Sigma Green Belt curriculum consists of five days of training that is conducted over a two month training cycle: Session 1 (3 days), Session 2 (2 days). Trainees will be required spend time between sessions applying the concepts and tools learned to their assigned process improvement project, as well as preparing for their next training session.
At the end of each session of training, participants will develop an action plan for their projects, which will be reviewed by their Master Black Belt instructor. If necessary, additional project coaching after the completion of Session 2 training can be arranged.
Session 1 Objectives: Define, Measure & Analyze
After completing the first three days of training, participants will be able to gather any remaining information required for their project charter, and launch their process improvement projects.
- Explain Lean Six Sigma fundamentals (program and concepts) & DMAIC project methodology
- The eight sources of waste in lean organizations
- Establish & manage a project team
- Perform a CTQ Tree drill down to key processes
- Complete a SIPOC & process flow map
- Construct a Cause & Effect diagram
- Use forced ranking tools to prioritize information
- Prepare a Pareto analysis
- Establish key process metrics
- Prepare & execute a data collection plan
- Value stream mapping & value-added analysis
- Prepare & interpret a histogram
Session 2 Objectives: Analyze, Improve & Control
This final two days of training will enable the student to complete their analysis of the key processes being improved, as well as determining and confirming the process changes that will be initiated. The focus will also shift from “Improvement” to “Control” so that long-term sustainability of improvements can be achieved.
- Evaluate process variation & characterize defects
- Conduct a risk analysis (PFMEA, FTA)
- Correlation & regression analysis
- Conduct Surveys and Interviews for data gathering
- Kaizen, 5S, standardized work & cell design
- Visual management & visual controls
- Process rationalization
- Error-proofing & quick change-over
- Introduction to Quality Function Deployment
- Create and execute a process control plan
- Successful project closure
Additional Topics Covered
-
Project Team Selection
-
Customer Focus
-
Affinity Diagrams
-
Customer Surveys
-
Interviewing Techniques
-
Benchmarking
Click here to view the course brochure and schedule.
Click here to register for your course.
For more information on this course, please contact us by completing our on-line form.
|
